Mediation Resources and Articles on Conflict Resolution in Ireland

Mediation Skills: Being Heard Is The Key

on Friday, 23 May 2014. Posted in General

Mediation Skills: Being Heard Is The Key

The emotional cost of not being heard

In all conflict there is a personal involvement and with that comes an emotional attachment to the conflict, its severity and the other party. Often the fear of judgment, reaction or suspicion lead to an increase in this emotional content which serves to deepen the conflict. Very often in mediation it is found that the first time a party to conflict feels they have been heard is when they sit down with the mediator and release all the frustration, emotion and the issues. The feeling of not being heard makes you feel unimportant, dismissed undervalued and resentful.

Pre-mediation: The Most Valuable Conversation

on Friday, 23 May 2014. Posted in General

Pre-mediation: The Most Valuable Conversation

In mediations to resolve conflict, I found that no matter how deep the conflict, whether it is workplace relationships, commercial intercompany relationships, or how long the dispute has lasted that very few people can actually remember exactly what all the issues were, how the conflict developed and what has happened since.

Impartiality in Mediation

on Thursday, 01 May 2014. Posted in General

Impartiality in Mediation

Neutrality and the Mediator

The essence of effective mediation requires that the process is maintained and protected by the mediator and this requires absolute neutrality from the mediator, but moreover it requires that all parties within the process perceive that neutrality. There cannot be effective mediation if either party feels that the mediator has provided judgement or favour towards either side. 

Expanding The Pie: Negotiation Skills

on Thursday, 01 May 2014. Posted in General

Expanding The Pie: Negotiation Skills

Asking Amazing Questions….Knowledge is Key

The greatest skill in the world is to ask amazing questionsand then to listen to the answer. But what has this got to do with negotiations and deals…..EVERYTHING. It allows you to find out what your partner in the negotiation actually needs and what is important to them, not just what they want. How many “clever” negotiators go into a deal with the idea that they won’t show their hand and they won’t actually tell you what they need and want? Some of them don’t even really know themselves, so how can you deal with them? 

Blessed Be The Deal Makers

on Wednesday, 30 April 2014. Posted in General

Blessed Be The Deal Makers

Who are these deal makers and negotiators we hear of in the news every day? Are they the faceless people who control the world?

Simply put, no they are not. Every-one of us is a negotiator and a deal maker, whether you’re in the home, business or politics you are making deals every day. From getting your boy to tidy his room, arranging a night out with your friends, buying a car, running and empire or a country, we are always making deals, and the process is the same.

Photographs from our Recent Team Motivation Event

on Tuesday, 22 April 2014. Posted in General

Photographs from our Recent Team Motivation Event

I would like to thank all who attended our recent free team motivation seminar in the Radisson Blu Letterkenny, Co. Donegal. Paul Fieldhouse of Hyperion Growth and I were delighted with the turnout and feedback from those who attended our seminar on negotiation and motivation. Below are some photographs that were taken on the day.

Free Team Motivation Event With Complimentary Consultation

on Monday, 07 April 2014. Posted in General

Free Team Motivation Event With Complimentary Consultation

A free team motivation seminar will take place on Friday April 11, 2014 from 8.00 AM to 10.00 at the Radisson Blu, Paddy Harte Road, Letterkenny. The event will be hosted by both Tom Murray and Paul Fieldhouse.

Negotiating Skills: Dealing With Difficult People

on Tuesday, 25 March 2014. Posted in General

Negotiating Skills: Dealing With Difficult People

Often when negotiating or making deals you can be faced with the roadblocker or wall builder. This is the person who insists on taking hardened stances and who acts to inhibit the deal at every step.

What are the Mediation Regulations in Ireland

on Wednesday, 19 March 2014. Posted in General

What are the Mediation Regulations in Ireland

Mediation offers a cost effective alternative to litigation in conflict resolution and disputes surrounding corporate law cases, family law cases and between individuals. Mediation in Ireland is regulated through statutory instruments, EU Law and by two Acts of the Oireachtas that have yet to be published. In Ireland, The Mediators’ Institute of Ireland (The MII) is the professional association of mediators who practice in Ireland and in Northern Ireland. All practicing mediators are bound by the MII Code of Ethics.

How Mediation Helps the HR Manager

on Tuesday, 18 March 2014. Posted in General

How Mediation Helps the HR Manager

Pro-active Protection:

How often have you heard it said “sure they do nothing, all they do is protect the company, no point going to HR, nothing will be resolved”. It is not a fair accusation to make, and yet we hear it made far too often.

The Steps to Take for Successful Mediation

on Tuesday, 18 March 2014. Posted in General

The Steps to Take for Successful Mediation

Getting a successful outcome in a dispute resolution can depend on the process followed and some key tips to improve outcomes.

Cost Effective Mediation & Resolutions Service for Solicitors

on Monday, 17 February 2014. Posted in General

Cost Effective Mediation & Resolutions Service for Solicitors

The Mediation Practice based in Ireland offer a full range of conflict resolution services for solicitors.

I'm going to Harvard....and you're coming with me

on Friday, 14 February 2014. Posted in General

I'm going to Harvard....and you're coming with me

To be the best you must emulate and study the best. That is my intention, it's my goal and it's what I'm doing. The pursuit of the dream to be a great negotiations coach has led to a phenomenal opportunity. I have become a participant in the world's leading learning environment on negotiations, The Harvard University Law School Project On Negotiations. So I'm off to Harvard for an intense learning experience from and with the best negotiators in the world.

When Positions Destroy Negotiations

on Monday, 03 February 2014. Posted in General

When Positions Destroy Negotiations

In any negotiation in life getting hung up on the position can destroy the potential for a deal. It doesn’t matter how big or small the deal, or what business  you are in defining yourself by a position will probably lead to deal failure.  Take a few examples, very different deals that all were failed by position rather than principle.

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