FAQ

Where and When is Mediation Used

Mediation can be adapted to almost all forms of dispute and to many different situations, these often include:

  • Workplace, where dispute exists between co-workers, workers and supervisors and workers and management
  • Commercial to manage disputes bewtween businesses and between customer and supplier
  • Family Mediation for disputes within a family
  • Separating Couples to resolve outstanding issues
  • Neighbourhood Mediation where conflict exists between neighbours
  • Community Mediation where conflict exists between different groups, sports clubs and cultural groups.

How long does mediation take?

Many commercial disputes can be resolved within a day. More complex disputes may take longer. Parties can agree to continue after business hours or schedule a resumption of the process. Work place disputes may benefit from a number of sessions of shorter duration.

Do I need a Mediator?

You may find a mediatior beneficial if you answer yes to any of these questions:

  • Do I really want to end this dispute?
  • Do I want a more rapid and less expensive resolution to this conflict?
  • Do I want some control of the outcomes of this dispute?
  • Am I prepared to work together to achieve a resolution rather than have one imposed on me?
  • Am I happy to look at the emotional and psychological as well as procedural aspects of this dispute?
  • Do I want to feel empowered in this process?
  • Do I want this agreement to last, and I am happy to be part of making the agreement work?
If you answered yes to any of these questions you may benefit from mediation.

What is the Benefit Of Mediation?

• Less Adversarial
Mediation is an interest-based process based on consensus and collaborative agreement.
• Lower Cost
Both in monetary and personal terms, mediation is inexpensive compared to rights-based interventions.
• Preservation of Relationships
Mediation works towards long-term solutions for the disputing Parties, and where there is an ongoing relationship places significant emphasis on how they will interact in the future.
• Control
Mediation belongs to the Parties. The disputing Parties control the content and outcome of the mediation.
• Creative Solutions
Mediation allows for creative solutions which may not be available in rights-based processes.
• Protection of Privacy
The confidential nature of mediation allows the Parties to negotiate freely and productively without fear of publicity.
• Swift Settlement
Mediation can be scheduled soon after a dispute arises and following the pre-mediation meetings, can often be concluded in a single day.
• Preservation of Options
Engagement in a mediated intervention does not preclude participation in a different dispute resolution process.
• Low Risk
Settlement potential is high and there are benefits to participating in the process 
for all.